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The Welfare Rights and Legal Centre is a free community legal service for low income earners in the Australian Capital Territory and its region. The Centre gives practical help so you can exercise your legal rights. The Centre provides telephone advice, information, assistance and representation in the following areas of Law: Centrelink/Social Security 62472177, Monday to Friday between 9.30 am and 1pm, and on Monday between 2pm and 4pm. Freecall 1800 445 665 from SE NSW. Community Advice Program NOTE: No advice is provided to Landlords or employers where the rights of tenants and employees may be at stake. What Else Does the Centre Do? The Centre conducts research, and makes submissions, for the reform of laws or government policies and legislation, affecting low income earners and Centrelink clients. The Centre provides workshops and community education programs for community groups, in areas such as social security, public housing, tenancy, and disability discrimination. The Centre produces publications and Information Kits on specific topics of concern to low income earners. Centrelink Problems View the National Welfare Rights Network's Fact Sheets www.welfarerights.org.au/centrelink/ For telephone advice on your Centrelink problem, call 62472177, Monday to Friday between 9.30 am and 1pm, and on Monday between 2pm and 4pm. Freecall 1800 445 665 from SE NSW Housing ACT Fact Sheets Working out the legal rights and obligations of public housing tenants, can be complex and confusing. The following set of Fact Sheets have been developed by the Welfare Rights and Legal Centre, to help public housing applicants and tenants, find their way through the maze of law and policy. Applications for Housing Assistance (pdf 122kb) Rent and Rent Rebates (pdf 112kb) Paying Rent (pdf 123kb) Communicating with Housing ACT (pdf 115kb) Types of Occupants (pdf 120kb) Getting a Transfer (pdf 128kb) Neighbourhood Disputes (pdf 117 kb) Damage to your Housing ACT Property (pdf 104kb) Debts from a Previous Tenancy (pdf 116kb) The Appeals Process (pdf 119kb) Applying to the Residential Tenancies Tribunal (pdf 142kb) Conditional Orders & Applying for a Stay (pdf 107kb) Death of a Tenant (pdf 105kb) Rent Increases (pdf 106kb) Eviction from your Home (pdf 115kb) Defending an Eviction (pdf 120kb) Repairs (pdf 286kb) Tenancy Advice Entering a lease for a residential tenancy in the ACT, can involve substantial financial responsibilities.
Private Tenants Tips and assistance for private tenants: www.tenantsact.org.au Public Tenants View our Housing ACT Fact Sheets For telephone advice and assistance on your public tenancy problem, call 6247 2177, Monday to Friday between 9.30 am and 1pm, and on Monday between 2pm and 4pm. Volunteers The Night Time Legal Advice Service ("NTLAS"), which runs every Tuesday night from 6pm - 8pm, is run by volunteer solicitors and law students. The Service is supervised by a solicitor employed by the WR&LC, and is coordinated by the daytime service. The Night Time Legal Advice Service, offers one-off advice and referral, in all areas of law, and includes the Community Advice Program, which offers advice to employees about their rights. Before volunteering for the service, every volunteer must participate in an Induction Session at the Welfare Rights & Legal Centre. NOTE: No advice is provided to Landlords or employers, where the rights of tenants and employees may be at stake. If you would like to volunteer, please email us at wrlc@ozemail.com.au and your name will be put on the waiting list for the next Induction Session. Contact Us Welfare Rights and Legal Centre is a free community legal service specialising in Social Security and Tenancy Law. WR&LC is a member of the National Association of Community Legal Centres, and the National Welfare Rights Network Inc. Where is the Centre? Havelock House Centrelink, Public Housing & Tenancy advice lines are open Mon to Friday between 9.30am and 1pm, and on Monday afternoon from 2pm til 4pm. Call 6247 2177. Freecall 1800 445 665 from SE NSW. Disability Discrimination advice lines are open on Thursday, between 9.30am - 1 pm, and Friday between 1.30pm - 4.30 pm on 6247 2018 It operates as a telephone and drop-in advice service Community Advice Program 6pm - 8 pm on 6247 2177 ****************************** This Community Support Website is |
